Tender heart Earrings
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OFFERS
1. Buy 1 Item Get 10% OFF
2. Buy 2 Item Get 20% OFF
3. Buy 3 Item Get 30% OFF
Description
Details
BIS 100% Hallmarked Jewellery
Easy 10 Days Exchange
1% for the environment
Comes with our jewellery kit and authenticity certificate
Safe Checkout
Lifetime Plating
Need to talk?
Feel free to contact us!
Chat now
Phone: 9903707031/9903707013
Email: care@thesaje.com
Store Address: 29/A/3, Ramakrishna Samadhi Rd, opposite Rose Banquet, Phool Bagan, Kolkata, West Bengal 700054
Care Instructions
How do I take care of my jewelry?
Sterling Silver with or without polish:Ā
Keep your jewellery away from moisture and chemicals such as perfume, lotion, and hairspray. These substances can tarnish or damage your jewellery over time.
Avoid wearing your jewellery while showering, swimming, and exercising, and keep it away from water.Ā Ā
After each use, gently wipe your jewellery clean with a soft cloth or a non-abrasive cleaner. Then, keep your jewellery safely in the box provided to keep it protected.Ā
Do not use chemicals to clean, it can damage the plating or stones.
Lastly, handle your jewellery with care and avoid dropping or hitting it against hard surfaces.Ā
By following these simple care instructions, you can help preserve the beauty and longevity of your Saje jewellery for a longer time.
Do you have a warranty?
Yes! For 30 days from the date of purchase, weāll take care of your product if any damage to the material occurs. Simply contact us and weāll send you a replacement.
Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
Do you create custom pieces?
We're not able to build custom pieces at this time.
Shipping & Returns
Shipping
Orders are usually processed and shipped within 2-7 Business Days. Once the order is shipped, you will receive tracking details over WhatsApp, email or SMS.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed.
Get in touch
If you have any questions about your order, pleaseĀ contact us. We are available from Monday to Saturday from 10:30am to 7pm IST.
FAQ
What is the quality of your silver jewellery?
Our silver jewellery is crafted with 925 sterling silver, ensuring lasting quality and durability. Each piece undergoes rigorous quality checks to meet our standards of excellence.
How do I care for my silver jewellery to maintain its shine?Ā
To preserve the lustre of your silver jewellery, avoid exposure to harsh chemicals, water, and perfume, and store it in the Saje box provided to you. Regularly clean it with the polishing cloth provided with your item to remove any tarnish, and consider professional cleaning for intricate designs
Is your jewellery hypoallergenic?Ā
Our silver jewellery is hypoallergenic and safe for sensitive skin. All our jewellery is lead-free, nickel-free, and cadmium-free. Customer safety and comfort are our utmost priority.
Can I customise or personalise jewellery orders?
At the moment, we are excited to announce that we are coming up with a limited edition of customised items. 4. Customisation will be available exclusively for these items, providing you with a unique and personalised touch. Stay tuned for more details on these special offerings!
What is your return and exchange policy?
No exchange accepted. Instead we offer a credit note of the same amount which has to be used within a month of the purchase done. If you're not satisfied with your order, contact our customer support for more info.