Customer Support
Shipping Info
Welcome to Saje Jewellery! We're delighted to provide you with a smooth and transparent shopping experience. Please review the concise shipping details below for a clear understanding of our procedures and policies.
Shipping Time:
1. Orders are typically processed and shipped within 2-7 business days starting from your purchase date.
2. Please note that personalized items require additional processing time. We kindly ask for your patience when ordering personalized items.
3. For orders containing both personalized and non-personalized items, your order will be split. The non-personalized items will be delivered first.
Shipping Charges:
Enjoy the convenience of free shipping on all orders within the domestic region.
However, please be aware that international orders and returns are not eligible for free shipping.
Tracking:
Once your order arrives, you'll receive comprehensive tracking details via your preferred communication method: WhatsApp, email, or SMS. Stay informed about your shipment's progress and anticipated delivery date.
Our priority is to swiftly deliver your items, even if they belong to different categories. You'll receive individual tracking details for each shipment.
If you have specific preferences or inquiries about your order's delivery, don't hesitate to contact our dedicated customer care team at care@thesaje.com or reach us by phone at 9903707031.
Thank you for your trust and loyalty as a valued customer of Saje Jewellery. We're here to optimize your shopping experience, and your satisfaction is our utmost priority.