Welcome to Saje Jewellery! We're delighted to provide you with a smooth and transparent shopping experience. Please review the concise shipping details below for a clear understanding of our procedures and policies.
Shipping Time:
Orders are typically processed and shipped within 2-7 business days starting from the date of your purchase.
Please note that personalized items require additional processing time. We kindly ask for your patience when ordering personalized items.
For orders containing both personalized and non-personalized items, your order will be split. The non-personalized items will be delivered first.
Shipping Charges:
Enjoy the convenience of free shipping on all orders within the domestic region.
However, please be aware that international orders and returns are not eligible for free shipping.
Tracking:
Once your order is on its way, you'll receive comprehensive tracking details via your preferred communication method: WhatsApp, email, or SMS. Stay informed about your shipment's progress and anticipated delivery date.
Multiple Items in Your Order:
Orders including items other than personalized or Gold jewellery may arrive in separate shipments.
Our priority is to swiftly deliver your items, even if they belong to different categories. You'll receive individual tracking details for each shipment.
Order Arrival:
We understand that receiving orders in multiple parts might raise concerns. However, this approach allows us to expedite your item delivery. If you have specific preferences or inquiries about your order's delivery, don't hesitate to contact our dedicated customer care team at care@thesaje.com or reach us by phone at 9903707031
Thank you for your trust and loyalty as a valued customer of Saje Jewellery. We're here to optimize your shopping experience, and your satisfaction is our utmost priority.